Updated on Oct 13, 2025

Privacy policy

Welcome to Roso — your trusted destination for exciting auctions and fair bidding experiences. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information we collect

We collect limited personal information when you use Roso, such as:

Account Information: Phone number, email (if provided), and password.
Device Data: Device type, operating system, and IP address.
Usage Data: How you interact with the app (e.g., viewed products, bids placed).
Payment Information: Only processed through secure third-party payment gateways. We do not store your card details.

We collect limited personal information when you use Roso, such as:

Account Information: Phone number, email (if provided), and password.
Device Data: Device type, operating system, and IP address.
Usage Data: How you interact with the app (e.g., viewed products, bids placed).
Payment Information: Only processed through secure third-party payment gateways. We do not store your card details.

How We Use Your Data

We use your data to:

Enable you to participate in auctions.
Process your purchases of coin bundles.
Communicate order and payment updates.
Prevent fraud and ensure fair bidding.
Improve your experience by analyzing usage patterns.

We do not sell your personal data to any third parties.

We use your data to:

Enable you to participate in auctions.
Process your purchases of coin bundles.
Communicate order and payment updates.
Prevent fraud and ensure fair bidding.
Improve your experience by analyzing usage patterns.

We do not sell your personal data to any third parties.

Coins & Payment Terms

Please note:

Coins are non-refundable and non-transferable.
Coins are used only to enter auctions. They are not used to place bids.
If you lose an auction, your entry coins may or may not be returned depending on the product's rules.

Please note:

Coins are non-refundable and non-transferable.
Coins are used only to enter auctions. They are not used to place bids.
If you lose an auction, your entry coins may or may not be returned depending on the product's rules.

Guest Users

You can browse and use the app as a guest. However, to access full features like bidding or purchasing coins, registration is required.

Data Retention

We only retain your data as long as necessary for:

Delivering our services.
Meeting legal obligations.
Resolving disputes and enforcing policies.

We only retain your data as long as necessary for:

Delivering our services.
Meeting legal obligations.
Resolving disputes and enforcing policies.

Your Rights

You have the right to:

Request a copy of the personal data we hold.
Ask us to delete your account and associated data.
Withdraw consent at any time.

To make such a request, please contact us at: support@rosoapp.com

You have the right to:

Request a copy of the personal data we hold.
Ask us to delete your account and associated data.
Withdraw consent at any time.

To make such a request, please contact us at: support@rosoapp.com

Security

We apply strong encryption, limited access policies, and secure infrastructure to protect your personal information.

Privacy policy

Information we collect

How We Use Your Data

Coins & Payment Terms

Guest Users

Data Retention

Your Rights

Security

Use Roso to play, bid, and win — all in one place.

Use Roso to play, bid, and win — all in one place.

Use Roso to play, bid, and win — all in one place.